Qubesquad
FAQ

Questions, answered

Everything you might want to know before you start: plain and simple. Can't find it? Talk to us.

Getting started

How fast can I get a server?
Pick a game, choose a region and pay: your server is usually online in under a minute, and you get a readable address to share with your friends straight away.
Do I need to know any technical stuff?
No. There's nothing to install and no ports to forward. Everything happens in your browser: pick a game, hit start, share the address.
Which games can I host?
Right now we host 10 games including Minecraft, Rust, Palworld, ARK and Valheim, all on the same plan. Don't see yours? Ask us and we'll look at adding it.

The plan & pricing

How much does it cost?
One flat $9.99/mo for every game: unlimited player slots, storage and backups included. The only optional extra is a $4.99/mo Performance Boost for servers that need more power.
What's the Performance Boost?
A one-click add-on that gives your server +4 GB memory, +50 GB storage and more processing for $4.99/mo. Turn it on for a heavy modpack or a packed server, and switch it off when you don't need it. It's completely optional.
Are there any hidden fees?
No. Slots, storage, backups, mods and switching games are all included. The boost is the only optional extra, and it's clearly priced before you pay.
How do I pay?
By card through Stripe, or with PayPal, whichever you prefer. Your card details are handled by the payment provider and never touch us.
Can I cancel?
Anytime, from your dashboard. There's no contract, you keep your server until the end of the period you've paid for.

Games, mods & switching

Can I switch games later?
Yes, that's the whole idea. Load a different game on the same server whenever you like, as often as you like, at no extra cost. Your old world is saved so you can come back to it.
Can I install mods and modpacks?
Yes. For Minecraft you can browse hundreds of modpacks and we install the whole thing for you, or run plugins on Paper. Other games support their usual mods and plugins (Oxide/Carbon for Rust, Workshop mods for Project Zomboid, and so on).
How do backups work?
You take them yourself, in one click from the dashboard, and roll back to one just as easily. The plan includes 2 backup slots, or 4 with the boost. They sit alongside your server, so download a copy of anything you'd hate to lose.

Servers & performance

How many players can join?
Every plan has unlimited player slots, we never charge per player. How many run smoothly depends on the game and your settings; each game page has a rough guide, and the boost adds headroom for busy servers.
Where are your servers?
We host in 0 regions across Europe, North America and beyond, with more on the way. Test your ping to each from your browser on the home page and pick the closest.
Will my server get attacked or knocked offline?
Attack protection is built in and always on, so trolls can't easily knock your server offline. It's included, never an add-on.
What's in the dashboard?
A live console, a built-in file manager, one-click backups, a mod and plugin browser, your server settings and a database: all in your browser, no extra tools.

Account & support

Can my friends help manage the server?
Not with their own logins yet, that one's on the list. For now they can be admins in the game itself, and anyone you trust with the dashboard shares your account, so pick carefully.
I need something bigger than the plan.
If you're running something larger than a boosted server, or moving a community off another host, tell us what you've got and we'll size it and set it up with you.
How do I get help?
Reach out any time and a real person will get back to you, usually the same day. Start from our contact page.

Still have a question?

A real person will get back to you, usually the same day.